The Postal Service has honored Jeffersonville, ky., Rural Carrier Assistant Amber Goforth as a Postmaster General Hero for her actions aiding an injured customer. Goforth received the award during a special presentation at the office in front of her coworkers, the customer she assisted and postal officials.
Goforth was delivering her assigned route when she heard a cry for help. She saw one of her customers lying in her yard and quickly went to see what assistance she could provide. The customer had fallen and reported that she had been there for quite some time. The woman’s husband was inside the house, unaware of the situation. Goforth made sure the woman was safe and alerted the husband. The woman required medical attention and has since recovered from her injuries, according to a release from the United States Postal Service.
“I don’t really consider myself a hero,” Goforth said. “I was happy to be able to help my customer and glad I was able to assist her before she had been lying there very long.”
Kentucky-West Virginia District Manager Derek Strissel praised Goforth’s actions saying, “We appreciate you doing the right thing. As a rural carrier, you should take great pride in the role you play in binding together your community”.
The U.S. Postal Service Postmaster General Heroes’ Program was created in 2003 to commend USPS employees who go above and beyond the call of duty in a variety of situations, such as assisting lost children, getting help for sick or injured customers, spotting fires and more. PMG heroes who have been recognized through the program reflect a simple, yet powerful, idea: Because they know the habits of their customers and the rhythms of their communities, Postal Service employees are often the first to notify emergency personnel and render aid when something is wrong.
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